Lately Note 7 devices have been reported catching fire due to some malfunctions. Customers are worried to use their fastest Samsung device i.e Note 7’s with the fear of explosions. So there is an official ‘Note 7 Recall‘
According to the manufacturing company, it is announced that the problem is with the battery in the Note 7 devices. In a Press Release the company stated that they would replace the older Note 7 units to customers who bought it earlier with the new ones. The users are supposed to visit nearest dealer to get a replacement.
Furthermore, US Federal Government warned citizens not to carry Note 7 devices during flights to avoid any mishaps in between the journey. Samsung also requested users not to turn their devices on as a safety measure. Of course there are not many incidents of explosions, but they doesn’t want to take another chance.
“Our number one priority is the safety of our customers. We are asking users to power down their Galaxy Note7s and exchange them as soon as possible,” says DJ Koh, President of Mobile Communications Business, Samsung Electronics.
This may be a failure for the company, but this is not the end. Let us hope Samsung to get better by the time of launch of their next device in the near future.
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